Terms and Conditions (T&C)

By using this website and purchasing products from Masion, you agree to the following terms:

  1. Use of Site: You agree to use this website for lawful purposes and in accordance with our policies.
  2. Account Responsibility: If you create an account, you are responsible for maintaining the confidentiality of your login information.
  3. Product Information: We make every effort to display accurate product descriptions, pricing, and images, but we cannot guarantee that all information is error-free.
  4. Order Acceptance: Masion reserves the right to accept or reject any order at our discretion, especially in cases of incorrect pricing or inventory discrepancies.
  5. Limitation of Liability: Masion is not liable for any damages arising from the use of our website or products.

Security Policy

At Masion, your security and privacy are our top priorities. We use SSL encryption technology to ensure that all sensitive data such as credit card information and personal details are securely transmitted. Here’s how we protect your information:

  • Encryption: All sensitive information is encrypted during transmission.
  • Payment Security: We partner with secure payment gateways like PayPal and Stripe, which provide fraud protection.
  • Data Protection: We do not store your credit card information on our servers.

For any concerns regarding security, feel free to contact us at info@masionmotor.com.

Cookie Policy

Our website uses cookies to enhance your browsing experience. By using this website, you agree to the use of cookies. Here’s what we use cookies for:

  • Essential Cookies: These are required to ensure basic functionality of our site, like keeping your shopping cart active.
  • Analytical Cookies: We use cookies to analyze site traffic and user behavior in order to improve our website.
  • Advertising Cookies: These cookies are used for displaying personalized ads based on your browsing history.

For more information, please read our full Privacy Policy.

Customer Service Policy

At Masion, we are committed to providing excellent customer service. If you have any questions or issues, we are here to help. Please see the following contact options:

  • Email Support: Reach us at info@masionmotor.com for product inquiries, order support, or general assistance.
  • Response Time: We aim to respond to all inquiries within 1-2 business days.
  • Phone Support: For urgent matters, you may contact us at [Phone Number] during business hours (9:00 AM – 6:00 PM EST, Monday to Friday).

Warranty Policy

At Masion, we stand behind the quality of our products. Many of our items come with a 1-year warranty against manufacturing defects. Here’s what is covered:

  • Warranty Coverage: Defects in materials and workmanship under normal use.
  • Exclusions: Damage due to misuse, accidents, or improper installation is not covered.
  • Warranty Claims: To file a claim, please contact us at info@masionmotor.com with proof of purchase and product details.

Intellectual Property Policy

All content on the Masion website, including product images, descriptions, logos, and other materials, is owned by Masion and protected by copyright law. Unauthorized use of our content is prohibited.

For permission to use any of our intellectual property, please contact us at info@masionmotor.com.

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