Privacy Policy

Effective Date: [01-12-2024]

At Masion, we value and respect the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, masionmotor.com, and make purchases.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you have any questions or concerns, please feel free to contact us at info@masionmotor.com.

1. Information We Collect

We collect the following types of personal information:

1.1 Personal Identification Information

  • Name
  • Email address
  • Phone number
  • Shipping address
  • Billing address

1.2 Payment Information

  • Credit/debit card information
  • PayPal details (if applicable) (Note: Payment information is securely processed by third-party payment processors like PayPal and Stripe, and we do not store your payment card details.)

1.3 Usage Data

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited on our site
  • Referring website
  • Date and time of visit

1.4 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For more details, please refer to our Cookie Policy.

2. How We Use Your Information

We may use the personal information we collect in the following ways:

  • Order processing: To process and fulfill your orders, including shipping and billing.
  • Customer support: To respond to your inquiries, provide assistance, and address any issues or requests you may have.
  • Marketing: To send you promotional offers, newsletters, or other marketing materials (only if you have opted-in).
  • Improvement of services: To enhance and personalize your shopping experience, and to improve the functionality of our website.
  • Security: To detect and prevent fraudulent activity and ensure the security of our website.

3. How We Protect Your Information

We are committed to ensuring the security of your personal information. We implement a variety of security measures, including:

  • Encryption: We use Secure Socket Layer (SSL) encryption to protect your sensitive data during transmission.
  • Payment processors: All payment transactions are processed through secure third-party gateways like PayPal and Stripe, which adhere to industry standards for data security.
  • Access controls: Only authorized personnel have access to personal data, and we enforce strict protocols for data handling and storage.

Despite our efforts to safeguard your data, no method of online transmission is 100% secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following instances:

  • Third-party service providers: We may share your data with trusted third parties who assist us with processing orders, providing customer support, or performing other services necessary for the operation of our business (e.g., shipping companies, payment processors). These third parties are obligated to keep your information confidential and use it solely for the purposes we specify.
  • Legal obligations: We may disclose your information if required by law, to comply with legal processes (e.g., subpoenas, court orders), or to protect our rights and property.

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and correction: You can request access to the personal information we hold about you and update or correct it as needed.
  • Deletion: You can request that we delete your personal information, subject to certain legal obligations or exceptions.
  • Opt-out of marketing: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly at info@masionmotor.com.
  • Cookies: You can manage your cookie preferences by adjusting your browser settings. Please note that disabling cookies may affect your experience on our website.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including any legal or accounting requirements. When we no longer need your data, we will securely delete or anonymize it.

7. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we discover that we have collected personal information from a child under 13, we will take immediate steps to delete that information.

8. International Transfers

If you are accessing our website from outside the United States or the European Union, please be aware that your information may be transferred to and processed in the United States, where data protection laws may differ from those in your country.

By using our website and providing us with your information, you consent to the transfer of your data to the United States.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

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